Back by popular demand, NorthStar360 will be offering another two-day training program to help frontline managers and supervisors manage more effectively on Nov. 13 & 14 at the Hampton Inn in Munster, Ind. Managers and supervisors of frontline employees have a significant impact on performance, in fact a larger impact than managers at any other level. These managers have a direct influence on things like employee performance, engagement, and retention. We tend to look to the top of organizations for direction and leadership, although frontline managers have the most impact on our employees!

“We offered this same program this past summer and people asked us when we would be doing it again.  That told us that there’s a need for it,” said Rick Riddering, president of NorthStar360 Training & Development.

According to a recent Gallup poll, bad bosses are the number one reason why employees leave. Ineffective supervisors are costing organizations turnover and productivity. Gallup found that poorly managed workgroups are an average 50 percent less productive and 44 percent less profitable than well-managed groups. Is this a surprise?

“Often times, frontline managers have worked their way up the ranks because they were great employees. But, just because you’re really great at your job, doesn’t necessarily mean you’ll be a great manager. Managing requires a much different skill set,” explains Riddering.

This two-day seminar will teach managers just that – the skills essential to a manager’s (and the organization’s) success; skills that will improve productivity, employee engagement, retention, and profitability.

The training runs from 8:30 a.m. to 4:30 p.m. on Nov. 13 & 14. Registration for the two-day session is $675 per person and includes all materials, customized action plan, two breakfasts and one lunch. There is a $75 early bird discount for those who register by Nov. 1st. To register online, please click here. Payment is not required at the time of registration.