Founders of Dyer-based NorthStar360 Business Solutions Rick and Susan Riddering met with Dr. Roger Allen, co-founder of the Center for Organizational Design at the annual 360 Solutions learning conference earlier this month in Dallas, TX. The three served as presenters at the conference and met to discuss the latest trends and best practices in training and organizational development.

This meeting was extra special for Rick and Susan Riddering because NorthStar360’s training programs and workbooks were authored by Allen. Allen is a respected expert in the training industry, as well as an author, coach, teacher, and co-founder of the Center for Organizational Design, based in Denver, CO.

“We were thrilled to work with Dr. Allen when we launched NorthStar360. His materials have been used and proven successful with many Fortune 500 companies. We reviewed hard data showing rates of success. In addition, we share a similar philosophy of adult learning,” explains Susan Riddering, vice president and co-founder of NorthStar360.

Dr. Allen has been credited for the development of the Transformation Model, which NorthStar360 uses to help understand an organization and guide a strategy for success. The Model breaks down the complexity of an organization to eight key variables, including: environment, strategy, core process, structure, systems, culture, results, and leadership; that form a “big picture” of an organization. Realigning and adjusting these variables will result in major improvements in customer service, quality, efficiency, cycle time, profitability and satisfaction of employees.

“Utilizing the Transformational Model that Dr. Allen developed has allowed us to provide better training to organizations in Northwest Indiana. We are able to customize concepts and tools to fit each client and mirror the kind of results cited by Fortune 500 companies,” explains Rick Riddering, president of NorthStar360.