Posts tagged emotional intelligence

Reservations Open for Oct. 22 Emotional and Social Intelligence Workshop

FREE For Professionals Looking To Learn More About This Important Topic For Their Organizations Reserve Your Seat Now; Limited Space Available

Numerous studies confirm utilizing Emotional and Social Intelligence in the workplace results in an increase in productivity and efficiency, more engaged employees, more creative teams and more nimble management. But … what exactly is Emotional and Social Intelligence? Join us for a free Lunch and Learn Workshop on Tuesday, October 22 from 11 a.m. to 2 p.m. at Glenwoodie Golf Club in Glenwood, Ill. Expand your knowledge and pick up pointers for how to for how to incorporate them into your organization.

We hope that the time of this event is conducive to your workday, too.  However, presenters will be available at the end of the workshop for folks who are interested in speaking more specifically about challenges their organization may be facing with employee and organizational development.

Please keep in mind that seating is limited for this event so please R.S.V.P. now by clicking here.

Increasing Emotional Intelligence Just Makes “Cents”

Daniel Goleman first brought Emotional Intelligence from the academic ivory tower into the world of business with his 1995 book, Emotional Intelligence: Why It Can Matter More Than IQ. In a more recent book, he draws on over two hundred studies, done in various countries, and finds that emotional competence accounts for two-thirds to four-fifths of the difference between top performers and average employees. Screening prospective employees for certain positions makes good common sense. Sales people need to be optimistic. They must be able to delay gratification, control their emotions and have empathy with others. For example, when L’Oreal used emotional intelligence as a selection criterion for hiring sales representatives, they found that emotionally intelligent people outsold their colleagues by $91,370 a year, on the average. Emotional Intelligence is important in building teams and networks within a firm. It is vital for leaders at all levels, including executives. Retail store managers who were best able to manage stress had higher net profits and more sales per square foot, per employee and per inventory dollar.

A large beverage company screened executives for Emotional Intelligence. Before it began screening, half its executives left within two years, usually because they did not perform well. Executives selected for Emotional Intelligence stayed longer, earned higher performance bonuses and outperformed targets set for them by 15% to 20%.

Clearly, a business can improve its bottom line by screening appropriately for Emotional Intelligence. But that is only a fraction of what businesses need. When Emotional Intelligence makes such a difference, can an organization afford to stop with screening alone? Can businesses increase profits by offering training to increase the emotional competence of existing staff? Emotional competencies can be learned. With a good training program in Emotional Intelligence, an organization can maximize the potential of the employees it already has, from the top to the bottom of the organizational chart.

Like any type of intelligence, Emotional Intelligence includes both an inherent and a learned component. Pupils learn at school the skills they need to score well on traditional IQ tests. Training programs, such as our session Emotional Intelligence: The Pathway of Personal Success, teach adults the skills needed to become more emotionally competent. With the right training in emotional intelligence, businesses gain more emotionally competent staff members who function more efficiently, cooperate more productively and remain with the company longer.

A good training program in Emotional Intelligence includes work on integrity, awareness, responsibility, self-mastery, clarity, definition, action and self-valuing. Integrity is the ability to act on principle rather than on emotion. It includes the ability to delay gratification and to harness emotion in service of the principles that infuse our lives. Our principles determine how we perceive events and people; how we judge success or failure; whether we are optimistic and cheerful or pessimistic and joyless. At work and in life, we face key moments that are challenging, distressing, even painful. Good training in Emotional Intelligence helps your staff understand that the reality of the key moment cannot change, but that the interior response to it is a personal choice. They can focus on the task at hand, and make the choices that are most productive without wasting time blaming, resenting or complaining. Training can help your staff members take responsibility for their choices. They will know their life goals and have a clear vision of the path they will follow, making them more productive and capable of advancing. As your employees become aware of their own emotions and learn to control them in service of their life goals, your workplace will become not only more pleasant, but more productive. You will be able to promote from within more often, cutting training costs.

“Your teams will function more efficiently and productively when leaders choose to listen with empathy and team players take responsibility for their choices,” explains Susan Riddering, vice president of NorthStar360. “Training in Emotional Intelligence increases managerial skills, team building and employee competence at all levels – and that inevitably improves the bottom line.”

Learn more about Emotional and Social Intelligence at our Free workshop Oct. 22. Click here for details.

Emotional and Social Intelligence Event Oct 22

NorthStar360 to host complimentary workshop to discover the benefits of utilizing EI/ SI in the workplace

Emotional and Social Intelligence is “all the buzz” in employee development these days. But what exactly does it mean? How can it benefit my employees? What impact does it have on our business? For any business that would like to see increases in productivity and efficiency, more engaged employees, more creative teams and more nimble management—read on.

It’s proven that employees with high Emotional Intelligence have higher job satisfaction and will out-perform their peers. They’re better leaders, too. And, a workforce with high Social Intelligence will be more productive and engaged than a group of employees who are just “doing time.” Have we piqued your interest for expanding your understanding of these things or looking for pointers for how to incorporate them into your organization?

Then join us, Tuesday, October 22 from 11 a.m. to 2 p.m. at Glenwoodie Golf Club in Glenwood, Ill. for a FREE one-day Lunch and Learn Workshop about Emotional and Social Intelligence and how it plays an important role in every business. And, while there is no cost to attend the workshop, but plenty to gain from the instruction, discussion, and reflection that it’ll offer business executives looking to become more savvy about this very important topic.

We hope that the time of this event is conducive to your workday, too.  However, presenters will be available at the end of the workshop for folks who are interested in speaking more specifically about challenges their organization may be facing with employee and organizational development.

Please keep in mind that seating is limited for this event so please R.S.V.P. now by clicking here.

here.

Emotional Intelligence? The Buzz Word That’s Elevating Employee Productivity

Why should your business be interested in an esoteric subject such as Emotional Intelligence? Why should your firm invest training dollars in a program designed to increase emotional competencies for your staff? Does it make a difference when employees are aware of their feelings, values and goals?

For any business that would like to see increases in productivity and efficiency, more effective sales people, more creative teams and more nimble management—the answer is an unequivocal yes.

Psychologists knew the traditional IQ test did not measure all of the factors that comprise an effective, successful, happily productive person. Competence at “book learning” is not the only, and perhaps not the most important, measure of intelligence. Many of the other factors that psychologists found to be important in making people successful in business and in life are included in the terms Emotional Intelligence or emotional competence. The more we are aware of our own emotions, the more control we have over them; and the more we empathize with the emotions of others, the more emotionally intelligent we become. Emotionally competent people have self-confidence, which makes them good leaders and active team players. They maintain an optimistic outlook on life, which helps them overcome obstacles. Their ability to delay gratification and to manage stress, anger, envy and other negative emotions helps them build productive relationships and complete difficult tasks.

Emotional Intelligence is not some New Age, touchy-feely concept. In fact, the United States Air Force saved three million dollars by using Emotional Intelligence screening to select recruiters. Those who had the most Emotional Intelligence were three times as effective as the general candidates. The more emotionally competent recruiters also stayed on the job longer, cutting training costs. The General Accounting Office reported an annual savings of $3,000,000 per year on a $10,000 investment in screening.  It certainly seems that Emotional Intelligence is important for most roles in a business. But business people have one overriding question: how does it affect the bottom line? Can putting employees in touch with their emotions actually make them more productive?

Increasing Emotional Intelligence Just Makes ‘Cents’

Daniel Goleman first brought Emotional Intelligence from the academic ivory tower into the world of business with his 1995 book, Emotional Intelligence: Why It Can Matter More Than IQ. In a more recent book, he draws on over two hundred studies, done in various countries, and finds that emotional competence accounts for two-thirds to four-fifths of the difference between top performers and average employees. Screening prospective employees for certain positions makes good common sense. Sales people need to be optimistic. They must be able to delay gratification, control their emotions and have empathy with others. For example, when L’Oreal used emotional intelligence as a selection criterion for hiring sales representatives, they found that emotionally intelligent people outsold their colleagues by $91,370  a year, on the average. Emotional Intelligence is important in building teams and networks within a firm. It is vital for leaders at all levels, including executives. Retail store managers who were best able to manage stress had higher net profits and more sales per square foot, per employee and per inventory dollar.

A large beverage company screened executives for Emotional Intelligence. Before it began screening, half its executives left within two years, usually because they did not perform well. Executives selected for Emotional Intelligence stayed longer, earned higher performance bonuses and outperformed targets set for them by 15% to 20%.

Clearly, a business can improve its bottom line by screening appropriately for Emotional Intelligence. But that is only a fraction of what businesses need. When Emotional Intelligence makes such a difference, can an organization afford to stop with screening alone? Can businesses increase profits by offering training to increase the emotional competence of existing staff? Emotional competencies can be learned. With a good training program in Emotional Intelligence, an organization can maximize the potential of the employees it already has, from the top to the bottom of the organizational chart.

Like any type of intelligence, Emotional Intelligence includes both an inherent and a learned component. Pupils learn at school the skills they need to score well on traditional IQ tests. Training programs, such as our session Emotional Intelligence: The Pathway of Personal Success, teach adults the skills needed to become more emotionally competent. With the right training in emotional intelligence, businesses gain more emotionally competent staff members who function more efficiently, cooperate more productively and remain with the company longer.

A good training program in Emotional Intelligence includes work on integrity, awareness, responsibility, self-mastery, clarity, definition, action and self-valuing. Integrity is the ability to act on principle rather than on emotion. It includes the ability to delay gratification and to harness emotion in service of the principles that infuse our lives. Our principles determine how we perceive events and people; how we judge success or failure; whether we are optimistic and cheerful or pessimistic and joyless. At work and in life, we face key moments that are challenging, distressing, even painful. Good training in Emotional Intelligence helps your staff understand that the reality of the key moment cannot change, but that the interior response to it is a personal choice. They can focus on the task at hand, and make the choices that are most productive without wasting time blaming, resenting or complaining. Training can help your staff members take responsibility for their choices. They will know their life goals and have a clear vision of the path they will follow, making them more productive and capable of advancing. As your employees become aware of their own emotions and learn to control them in service of their life goals, your workplace will become not only more pleasant, but more productive. You will be able to promote from within more often, cutting training costs.

“Your teams will function more efficiently and productively when leaders choose to listen with empathy and team players take responsibility for their choices,” explains Susan Riddering, vice president of NorthStar360. “Training in Emotional Intelligence increases managerial skills, team building and employee competence at all levels – and that inevitably improves the bottom line.”

Emotional Intelligence: How Do You Score?

For decades, a lot of emphasis has been put on certain aspects of intelligence such as logical reasoning, math skills, spatial skills, understanding analogies and verbal skills. Researchers were puzzled by the fact that while IQ could predict to a significant degree academic performance and, to some degree, professional and personal success, there was something missing in the equation. Some of those with remarkable IQ scores were doing poorly in life. The missing part of this success equation: emotional intelligence. Thanks to the groundbreaking book by Daniel Goleman, which is based on years of research by numerous scientists such as Peter Salovey, John Meyer, Howard Gardner, Robert Sternberg and Jack Block, just to name a few. For various reasons and thanks to a wide range of abilities, people with high emotional intelligence tend to be more successful in life than those with lower EIQ even if their classical IQ is average.

NorthStar360 provides a complimentary Emotional Intelligence and Personality Profile. Go ahead; see how you measure up! This emotional intelligence/ personality profile test will evaluate several aspects of your emotional intelligence and will suggest ways to improve it. Please be honest and answer according to what you really do, feel or think, rather than what you think is considered right in this test.

After finishing this three-minute questionnaire, you will receive a Report via your company email account. This assessment measures 17 personality traits and provides respondents with a snapshot and score in a variety of areas like time management, creativity and sensitivity. The personality assessment is available at www.northstar360.com/assessments.

This is a complimentary assessment provided by NorthStar360. No trick, no gimmicks, just great data for you to consider. So, how do you measure up?