Posts tagged supervisory training

Manager/ Supervisor Training Nov. 13-14

Back by popular demand, NorthStar360 will be offering another two-day training program to help frontline managers and supervisors manage more effectively on Nov. 13 & 14 at the Hampton Inn in Munster, Ind. Managers and supervisors of frontline employees have a significant impact on performance, in fact a larger impact than managers at any other level. These managers have a direct influence on things like employee performance, engagement, and retention. We tend to look to the top of organizations for direction and leadership, although frontline managers have the most impact on our employees!

“We offered this same program this past summer and people asked us when we would be doing it again.  That told us that there’s a need for it,” said Rick Riddering, president of NorthStar360 Training & Development.

According to a recent Gallup poll, bad bosses are the number one reason why employees leave. Ineffective supervisors are costing organizations turnover and productivity. Gallup found that poorly managed workgroups are an average 50 percent less productive and 44 percent less profitable than well-managed groups. Is this a surprise?

“Often times, frontline managers have worked their way up the ranks because they were great employees. But, just because you’re really great at your job, doesn’t necessarily mean you’ll be a great manager. Managing requires a much different skill set,” explains Riddering.

This two-day seminar will teach managers just that – the skills essential to a manager’s (and the organization’s) success; skills that will improve productivity, employee engagement, retention, and profitability.

The training runs from 8:30 a.m. to 4:30 p.m. on Nov. 13 & 14. Registration for the two-day session is $675 per person and includes all materials, customized action plan, two breakfasts and one lunch. There is a $75 early bird discount for those who register by Nov. 1st. To register online, please click here. Payment is not required at the time of registration.

Preparing New Supervisors

We have all heard the saying, “Employees don’t leave companies, they leave supervisors.” The impact that a supervisor has in today’s workplace can be either very valuable or very costly to an organization. When a worker becomes promoted to a new supervisor position, it may be new territory. How do I supervise? Motivate? Engage my employees? Without the proper training during that transition process organizations may end up losing productivity and ultimately affecting the success of the company. These are mistakes that organizations simply cannot ignore.

Take a look at these top mistakes made as well as possible responses from employees they supervise.

Top 10 Mistakes of New Supervisors

  • Seizing power and attempting to hold onto it.
  • Failing to solicit feedback.
  • Delegating without authorizing.
  • Reprimanding employees in the presence of others.
  • Supervising everyone the same way.
  • Keeping the interesting work for themselves.
  • Siding with team members.
  • Distancing themselves from those they supervise.
  • Promoting an us versus them attitude.
  • Engaging in illegal behaviors.

Potential Responses:

  • Low employee morale
  • Loss of respect from superiors
  • Low productivity
  • Legal ramifications
  • Poor individual performance
  • Negative career impact
  • Lack of organizational trust

The good news is that it can be turned around.  Most leaders are not born with these skills, they can be taught. For any supervisor, training is the key to success when it comes to delegating, motivating, delivering criticism, training new employees and organizing people, projects, and schedules. There are many new skills a supervisor must obtain in a short amount of time. A strategic supervisory training program or workshop can help address any skill gaps and identify individual strengths and weaknesses. A good boss can be a powerful catalyst in organization, providing a good work environment for employees; serving as motivators, innovators and leaders who inspire team members to achieve great things.