Posts tagged supervisor training
Supervisors Master the Management Essentials
Jul 31st
Managers from across Chicagoland attended NorthStar360’s Management Seminar last month held in Munster, Ind. The two-day seminar focused on key skills like self-awareness, management traits, and creating employee engagement. Well-trained, engaging managers have a positive impact and direct impact on things like employee performance, engagement, and retention… 50 percent more productive according to a recent Gallup poll!
The program included a hands-on experience for participants who could share and learn from one-another through case studies, activities and completing a personal plan of action. Utilizing real-life examples, supervisors can more fully implement their plan of action, contributing to a stronger and more successful organization.
“Investing in your new managers today is essential to build a strong organization for the future,” says Rick Riddering, president of NorthStar360. “Providing your managers the opportunity to participate in ongoing training will pay back your organization for years to come.”
Mastering the Management Essentials is one of many community business training events. To schedule an on-site seminar or customized program, please call (219) 864-1576 or visit www.northstar360.com
The High Cost of Doing Nothing: Lack of Supervisor Training Results in Lower Productivity, Profitability
May 29th
June 13-14 Workshop Helps Managers to be More Effective, Engaging
Most business leaders understand that effective supervisors are essential for overall organizational success. However, in most organizations, there is a lack of urgency to improve and address training needs. Study after study confirms the direct link between development strategies such as training and coaching to improvements like productivity, profitability and employee retention. To summarize these studies, here are highlights from a recent Gallup study:
- Poorly managed workgroups are an average 50 percent less productive and 44 percent less profitable than well-managed groups.
- Ineffective or inconsistent leadership/management is the most common root cause of low morale.
- The immediate supervisor the number one reason why employees leave
Often times, people who do well at their jobs are promoted to a management position in which they lack the skills and experience to manage. And these new managers may not even realize they are doing a poor job. These bad bosses lead to financial losses for the company and employees with low morale.
The solution to creating effective front-line managers is providing training that is focused on self-awareness, management skills, and creating employee engagement. Managers who are trained for their position have a positive impact on things like employee performance, engagement, and retention. Up to 50 percent more productive according to Gallup!
NorthStar360 offers an opportunity for local businesses to provide training to their managers coming up June 13 & 14 in Munster, IN. This two-day seminar, “Mastering the Management Essentials” will help front-line managers and supervisors manage more effectively. It is an excellent seminar for both new and seasoned supervisors.
The program runs from 8:30am to 4:30pm both days. Registration for the 2-day session includes all materials, customized action plan, two breakfasts and one lunch.
For additional information, or to register, please contact NorthStar360 at (219) 864-1576, info@northstar360.com or visit www.northstar360.com.
Gallup: “Immediate Supervisor is Number One Reason Why Employees Leave”
Apr 22nd
Upcoming Events To Help Managers Master Skills That Engage Employees and Build Productivity
We’ve all heard the expression, “People don’t leave jobs; they leave bosses.” Gallup concurs. In a recent study, Gallup found bad bosses are the number one reason employees leave. Ineffective supervisors are costing organizations turnover and productivity. Gallup found that poorly managed workgroups are an average 50 percent less productive and 44 percent less profitable than well-managed groups. Is this a surprise?
Often times, people who do well at their jobs are promoted to a management position in which they lack the skills and experience to manage. And these new managers may not even realize they are doing a poor job. These bad bosses lead to financial losses for the company and employees with low morale.
The solution to creating effective front-line managers is providing training that is focused on self-awareness, management skills, and creating employee engagement. Managers who are trained for their position have a positive impact on things like employee performance, engagement, and retention. Up to 50 percent more productive according to Gallup!
NorthStar360 offers a seminar to achieve these goals. The “Mastering the Management Essentials” seminars are being offered May 16 & 17 in Glenwood, IL and June 5 & 6 in Munster, IN. The two-day seminars will help front-line managers and supervisors manage more effectively. It is an excellent seminar for new and seasoned supervisors.
This two-day seminar will teach managers the skills essential to their (and your organization’s and your employees’) success; skills that will improve productivity, employee engagement, retention, and profitability.
“Investing in your new managers today is essential to build a strong organization for the future,” says Rick Riddering, president of NorthStar360. “Providing your managers the opportunity to attend this training session will pay back your organization for years to come.”
Participants may choose from the two sessions: May 16 & 17, located at Glenwoodie Country Club in Glenwood, IL or June 5 & 6 at the Hampton Inn in Munster, IN. The program runs from 8:30am to 4:30pm both days. Registration for the 2-day session is $695 per person and includes all materials, customized action plan, two breakfasts and one lunch.
For additional information, or to register, please contact NorthStar360 at (219) 864-1576, info@northstar360.com or visit www.northstar360.com.
Training Planned for Managers and Supervisors-May 16-17, June 13-14
Apr 1st
Dyer-based NorthStar360 will be offering a training program to help frontline managers and supervisors manage more effectively. These training sessions are being offered May 16 & 17 in Glenwood, IL and June 13 & 14 in Munster, IN.
Managers and supervisors of frontline employees have a significant impact on performance, in fact a larger impact than managers at any other level. These managers have a direct impact on things like employee performance, engagement, and retention. We tend to look to the top of organizations for direction and leadership, although frontline managers have the most impact on our employees!
“Often times, frontline managers have worked their way up the ranks because they were great employees. But, just because you’re really great at your job, doesn’t necessarily mean you’ll be a great manager. Managing requires a much different skill set,” explains Rick Riddering, president of NorthStar360.
This 2-day seminar will teach managers just that – the skills essential to their (and your organization’s and your employees’) success; skills that will improve productivity, employee engagement, retention, and profitability.
“Investing in your new managers today is essential to build a strong organization for the future,” says Riddering. “Providing your managers the opportunity to attend this training session will pay back your organization for years to come.”
Participants may choose from the two sessions: May 16 & 17, located at Glenwoodie Country Club in Glenwood, IL or June 13 & 14 at the Hampton Inn in Munster, IN. The program runs from 8:30 a.m. to 4:30 p.m. both days. Registration for the 2-day session is $695 per person and includes all materials, customized action plan, two breakfasts and one lunch. There is a $70 early bird discount for those who register by May 1st.
Complete registration information is available at www.northstar360.com/events, or contact NorthStar360 at (219) 864-1576 or email to info@northstar360.com.
Preparing New Supervisors
Sep 3rd
Quite often organizations promote employees into positions of supervision because of their strong technical expertise. Suddenly these people find themselves with a whole new range of responsibilities. Not only are they new, many of them have little to do with the technical expertise that was their prior strength. With this being such a common occurrence, the question naturally arises as to what is the best way to prepare these people for these new challenges. Without the proper training during that transition process you could end up losing productivity and ultimately affecting the success of your company. These are mistakes that your business just simply cannot ignore. Take a look at these top mistakes made as well as possible responses from employees they supervise.
Top 10 Mistakes of New Supervisors
- Seizing power and attempting to hold onto it.
- Failing to solicit feedback.
- Delegating without authorizing.
- Reprimanding employees in the presence of others.
- Supervising everyone the same way.
- Keeping the interesting work for themselves.
- Siding with team members.
- Distancing themselves from those they supervise.
- Promoting an us versus them attitude.
- Engaging in illegal behaviors.
Potential Responses:
- Low employee morale
- Loss of respect from superiors
- Low productivity
- Legal ramifications
- Poor individual performance
- Negative career impact
- Lack of organizational trust
In addition to the technical issues that they have already mastered, they now need some formal training to help prepare them, often times in the following areas.
- Principles of motivation
- Change management strategies
- Ethics and politics in the workplace
- Principles of planning
- Managing their time
- Workplace organization issues
- Principles of delegation
- Principles of work groups and teams
- Staffing basics
- Training principles
- Equal employment opportunity (EEO) requirements
- Counseling and supporting employees
- Leadership principles
- Conflict resolution and management
- Principles behind appraisal and rewards
- Basic labor law
- Productivity issues
- Managing a safe workplace
Most leaders are not born with these skills, they can be taught. Identify their strengths and weaknesses and develop plans to improve their individual competencies.