Administrative assistants may be best associated with the many clerical tasks performed throughout the day. We may forget to recognize the importance of a warm greeting, the filing of important documents or managing a busy calendar full of appointments; but these tasks have a resounding effect on the success or profitability of a business. April 25 marks this year’s Administrative Assistants Day, an annual reminder for us to say, “thank you.”

Having a right-hand gal or guy is essential to successful business growth. A strong administrative assistant has been linked to improved employee retention, financial growth and higher productivity.

The International Association of Administrative Professionals (IAAP) founded Administrative Assistants’ Day and suggests recognition go beyond the traditional Hallmark card and flowers. The IAAP suggests recognition that provides opportunities for learning and growth, including tuition reimbursement, participation in professional organizations and business workshops.

“We work with a variety of businesses that incorporate business and leadership training as a token of appreciation,” advises Susan Riddering, vice president of NorthStar360 Business Solutions. “One of the best things is to query your administrative staff and ask what areas they would like to develop.” Workshops can focus on any aspect that would improve skills and build confidence, such as High Performance, Teamwork, Time Management, Goal Settings and Customer Service.

Consider adding professional development to your plan for showing appreciation, ”But don’t forget the flowers!” advises Riddering.

Based in Dyer, Ind., NorthStar360 Business Solutions was founded to help businesses maximize their success through comprehensive hiring practices and in-depth employee development programs. The company customizes its training and tailors its development programs to meet the specific business goals of its clients. For more information on NorthStar360, please call (219) 864-1576 or visit