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Posts by northstar360

Engage Your Sales Team

September 3, 2012 - 8:51 pm

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The most important hour of your week is the time spent meeting with your sales team. At least it should be … The power of this meeting includes motivating your sales team, building teamwork, developing skills and staying on track toward your most important business objective: the revenue goal. The purpose of your sales activities […]

Preparing New Supervisors

September 3, 2012 - 8:50 pm

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Quite often organizations promote employees into positions of supervision because of their strong technical expertise. Suddenly these people find themselves with a whole new range of responsibilities. Not only are they new, many of them have little to do with the technical expertise that was their prior strength. With this being such a common occurrence, […]

Team Coaching Scores Big Results

July 30, 2012 - 8:30 am

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A great team is made up of people with complementary skills and strengths. A great team has synergy, collaboration, and energy. A great team doesn’t happen by accident, it takes practice, instruction, change .. it takes coaching! Coaching can help teams communicate, problem solve and create a shared purpose. “Team coaching provides a dedicated time […]

School’s In Session … For Your Employees

July 30, 2012 - 8:29 am

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Stores are stocking shelves with back to school items; folders, pink erasers and glue sticks galore. This time of year is a great reminder of the importance of preparing for education; although this reminder should not end with your kids back packs. Education should extend long beyond those yellow school bus days. Organizations that incorporate […]

Auto Recycler Drives Growth with Assessments and Employee Development

July 30, 2012 - 8:28 am

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“When it comes to businesses our size, you hear consultant and you think $60,000. Six months later, you’re broke and the consultant wasn’t much help,” describes Steve Dykstra, owner of Metro Recycling and Metro Auto. Griffith, Ind. based Metro Recycling and Metro Auto Recyclers are your typical growing small businesses. With humble beginnings, this family-owned […]

Preparing New Supervisors

July 30, 2012 - 8:26 am

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We have all heard the saying, “Employees don’t leave companies, they leave supervisors.” The impact that a supervisor has in today’s workplace can be either very valuable or very costly to an organization. When a worker becomes promoted to a new supervisor position, it may be new territory. How do I supervise? Motivate? Engage my […]

Meaningful Work Motivates Employees

June 29, 2012 - 8:10 am

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Managers are constantly trying to discover that golden carrot that motivates employees. Is it recognition? Incentives? Clear goals? Most managers would place those motivators high on their list. But employees would prefer meaningful work. Employees want to know that they contribute to the overall goals and successes of your organization, in fact, that’s their number […]

Riddering Attends ASTD Workshop on Breakthrough Learning

June 29, 2012 - 8:09 am

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NorthStar 360’s Susan Riddering recently completed another training certification, the Learning Transfer Conference: the Six Disciplines of Learning Transfer. The accreditation was hosted by The American Society for Training and Development (ASTD) in Chicago last month. Riddering explains the course bridges the gap between learning and doing by measuring the business impact. Leaders are now […]

Best Business Books for Vacation

June 29, 2012 - 8:08 am

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Hopefully your summer plans include a family vacation. Whether it’s a road trip to your favorite adventure park or laying poolside in a tropical haven, it’s a great opportunity to enjoy a good business book. This list includes books about leading people, making decisions and all the other “stuff” that goes into a successful business. […]

Assertive vs. Aggressive Salespeople

June 29, 2012 - 8:07 am

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There is a huge difference between an Assertive salesperson and an Aggressive salesperson.  While both encounters can be memorable, only one can be effective. Have you ever experienced an aggressive salesperson?  If you have, then you understand that this tactic is not the approach that is effective.  While it is a memorable encounter, it is […]