northstar360

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Posts by northstar360

Lead the Way—Coach Good Customer Service

March 27, 2012 - 6:07 am

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Business success can be determined by the ability to nurture a strong relationship with  your customers. Having those strong relationships can result in customer loyalty.  Without them, we would not and could not exist in business. When you satisfy your customers, they will help your business grow as well as recommend you to friends and […]

Integrity Workshop April 12

March 27, 2012 - 6:06 am

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Compass Series Offers NWI Businesses Employee and Supervisor Education NorthStar360 Business Solutions invites the business community to attend, The Integrity Model, on Thursday, April 12. This half-day workshop takes place from 8 a.m. to 11:30 a.m. at Providence Bank in Schererville and is designed to develop productive employees, an essential characteristic for those who are […]

Only 3% Customers Care about Price

March 27, 2012 - 6:03 am

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Your customers care more about leaving with a smile then the amount left behind in their wallet. Do you believe that? A study by Harris Interactive found that Valvoline Instant Oil Change service centers were ranked the highest overall automotive service center by consumers polled.  Why? Because of excellent customer service! Customers took a phone […]

Trust Me: The foundation of business relationships is trust

February 24, 2012 - 10:13 am

Posted in News | 2 comments

Trust is one of the noblest of human emotions. It is the foundation of business relationships and one of the most powerful factors you can use to cultivate your work team and build client loyalty. But, in a time when Bernie Madoff, Tyco and Enron have become household names; one wonders, does trust still exist? […]

Trust Workshop Scheduled March 8

February 24, 2012 - 10:12 am

Posted in News | 1 comment

NorthStar360 Business Solutions invites the business community to attend, The Role of Trust in Business, on Thursday, March 8. This half-day workshop takes place from 8 a.m. to 11:30 a.m. at Providence Bank in Schererville and is designed to develop productive employees, an essential characteristic for those who are supervisors and managers. In this workshop, […]

Getting the Right Candidate Takes More than Luck

February 24, 2012 - 10:11 am

Posted in News | 2 comments

This St. Patrick’s Day you can hope the luck of the Irish is on your side or follow a rainbow in hopes of it leading to the perfect candidate for your organization. But we all know, hiring decisions take much more than luck! One tool in the HR professional’s tool box is a pre-employment assessment […]

Leadership: The Next Generation

February 24, 2012 - 10:10 am

Posted in News | 3 comments

Some business experts estimate that more than 70 percent of U.S. companies engage in some sort of succession planning and talent management initiatives. Basically, this means that the vast majority of companies now have some sort of formal, planned leadership development processes in place to help select, prepare and transition high-potential employees into new positions. […]